Michael Cacho
Director, Product Development @Mastercard
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WORK HISTORY
Director, Product Development @Mastercard
Vancouver, BC, CA
EDUCATION
Grenoble IAE
International Business, Marketing (France)
Université Grenoble Alpes
FIFLE (Formation initiale à l'enseignement du français langue etrangère), Teaching French as a Second or Foreign Language
Carleton University
Bachelor of International Business, International Marketing and Trade
SKILLS
ABOUT MICHAEL CACHO
I\'m a Product Manager with a versatile background spanning business and technology, and a deep passion for data-driven innovation. Currently at Mastercard, I own two of our data driven products, owning the NuData Dashboard and our Intelligence Services micro-services. I help bridge the gap between AI and biometric models to create robust security solutions for our clients fraud needs. I spearheaded a successful dashboard migration project, resulting in reduced latency through an innovative data architecture model. I am also playing a pivotal role in academia, co-leading a research project with the University of Waterloo across AI, metaverse, gaming, and fraud teams at Mastercard. At TELUS, I built and launched MyCare Travel, a groundbreaking virtual nurse care product for international travelers, converting customers through carefully crafted validation and upsell flows. At the beginning of my career as a product manager, I oversaw the development of the TELUS SmartHome app, owning the end to end software development lifecycle. My passion for technology and data led me to exciting projects like crafting an avalanche forecaster GPT, which seamlessly integrated multiple APIs to gather data and provide invaluable risk assessments. With international experience and fluency in four languages, I\'m confident, driven, and unrelenting in my pursuit of excellence.Outside of work, I spend a lot of time in the outdoors, as a volunteer Ski Patrol and passionate backcountry ski tourer, rock climber, and mountain biker.
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