Michael Somody
Senior Staff Risk Analyst @Medallia
Cleveland, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2023 — Present
Senior Staff Risk Analyst @Medallia
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Akron, OH, US
EDUCATION
1985 — 1989
Ohio University
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
SKILLS
Process ImprovementAgile MethodologiesManagementCrmBusiness DevelopmentCall CentersInternal RelationsCustomer ExperienceIT ManagementTelecommunicationsVendor ManagementIntegrationProduct ManagementCustomer Relationship Management (Crm)Solution SellingCall CenterChange ManagementBusiness IntelligenceOptimizationOutsourcingLeadershipTrainingCustomer SatisfactionSalesOrganizational DevelopmentStrategic PlanningCustomer RetentionProfessional ServicesEnterprise SoftwareCustomer ServiceTechnical SupportContact CentersPre-SalesContract NegotiationsStaff DevelopmentProject ManagementTeam LeadershipCost ControlSolution ArchitectureBudget Management
ABOUT MICHAEL SOMODY
As a top-performing, visionary executive with C-level expertise in IT, business…
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