Michael Somody
Senior Staff Risk Analyst at Medallia
- Role
- Senior Staff Risk Analyst at Medallia
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
Finance & AccountingView LinkedIn profile
About Michael Somody
As a top-performing, visionary executive with C-level expertise in IT, business…
Experience
Senior Staff Risk Analyst
Jan 2023 — Present · Akron, OH, US
Education
Ohio University
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
1985 — 1989
Skills
- Process Improvement
- Agile Methodologies
- Management
- Crm
- Business Development
- Call Centers
- Internal Relations
- Customer Experience
- IT Management
- Telecommunications
- Vendor Management
- Integration
- Product Management
- Customer Relationship Management (Crm)
- Solution Selling
- Call Center
- Change Management
- Business Intelligence
- Optimization
- Outsourcing
- Leadership
- Training
- Customer Satisfaction
- Sales
- Organizational Development
- Strategic Planning
- Customer Retention
- Professional Services
- Enterprise Software
- Customer Service
- Technical Support
- Contact Centers
- Pre-Sales
- Contract Negotiations
- Staff Development
- Project Management
- Team Leadership
- Cost Control
- Solution Architecture
- Budget Management
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