Mohammed Bodrul Jamal
Training Consultant @OneAdvanced
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WORK HISTORY
Training Consultant @OneAdvanced
Birmingham, GB
As a user education specialist, I craft comprehensive learning experiences that drive product success. I leverage a powerful toolkit, including HelpDocs, Pendo, and Articulate Rise/Storyline, to develop impactful documentation, in-app guidance, and eLearning courses.My proven track record includes:> Designing and optimising training programs for our Care Business Management solution, significantly enhancing user proficiency.> Architecting best-practice onboarding strategies that foster sustained product engagement and user satisfaction.> Producing a substantial library of over 300 articles and in-product guidance modules for Education, Health, and Care.
EDUCATION
Broadway Academy (prev. Broadway School)
Secondary School
University of Warwick
Bachelor’s Degree, Engineering
Birmingham City University
Bachelor’s Degree, Engineering Foundation Year
SKILLS
ABOUT MOHAMMED BODRUL JAMAL
An ITIL certified Solutions Consultant delivering excellence at all stages through meticulous implementation and bespoke solutions.
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