Melinda Zilinskas
Sr HR Business Partner @Johns Hopkins Health Plans
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WORK HISTORY
Sr HR Business Partner @Johns Hopkins Health Plans
Johns Hopkins Health Plans (JHHP) is the health insurance division of Johns Hopkins Medicine, providing health plan administrative and management services including, claims, customer service, network development, outcomes research, and disease/care management for health plans serving over members.• Counsel JHHP Operations leadership on such matters as employee relations, organizational structure and design, remote and out-of-state workforce management, performance management, compensation, and policy interpretation• Created a Succession Planning process for JHHP leaders that identifies successors in various stages of their career and pinpoints areas for development and career maps to increase their readiness for critical positions, and also highlights external contacts to build relationships with for potential future opportunities• Address turnover and morale by working with managers to develop action plans based on key themes and trends identified in exit interviews, stay interviews, post hire surveys, and engagement survey feedback• Developed a framework for performance management to help managers effectively coach underperforming staff • Collaborate on the creation of a JHHP diversity mentorship program through the Diversity and Inclusion Council which includes both one-on-one mentor-mentee relationships and monthly cohort sessions • Partner with members of the Future of Work committee to develop return to office processes and guidelines • Create and facilitate such training programs as Watercooler Conversations for JHHP managers and various HR topics based on departmental needs and HR rhythm of the business processes• Advise approximately 600 JHHP Operations exempt and non-exempt employees with compensation and benefits, career planning, and HR policy questions and other employee relations matters
EDUCATION
DeVry University
Coursework in Computer Information Systems
Penn State University
Bachelor of Science
SKILLS
ABOUT MELINDA ZILINSKAS
Senior business professional offering 20 years of experience highlighted with performance commendations and proven results in eCommerce, technology, education, healthcare, and retail industries. Extensive background in broad business and HR affairs, including experience in employee relations, talent acquisition, performance management, HR program management, change management, workforce planning, and conflict resolution. Demonstrated success in problem solving and improving operations by assessing strategies and processes and analyzing systems improvements while reducing costs.
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