Michelle Battles

About Michelle Battles

Dynamic, energetic, influential, resourceful, and highly organized individual with extensive operations, events, leadership, and team building experience gained in a wide variety of professional settings.Consistently recognized for creatively improving operational processes with a unique ability to multi-task and effectively manage projects, people, and time-lines. Established reputation for providing exceptional service with a high level of integrity and professionalism to both internal and external stakeholders. Intuitive, perceptive, proactive and responsive.Particular strengths in exploring possibilities and connecting people and ideas while injecting passion to maximize customer and employee engagement.Specialties: Event Planning, Customer Experience Improvement, Training Design and Delivery, Project Management, Creative Solution Oriented Thinking, Marketing and Communications, Leadership, Coaching, Teamwork, and Process Improvement, Facilitation and Presentation Skills.

Experience

1. Manager, Food & Beverage Business Operations

   Harley-Davidson Motor Company

   Oct 2011 — Present

   Manage the quality and growth of the restaurants (Motor Restaurant & Bar and Cafe Racer) and private events business as well as on-brand consumer event experiences that attract people to the museum and brand.

Education

• Brown Deer High School

  Diploma, Art and Business

  1984 — 1988

• University of Wisconsin-Stevens Point

  Bachelor's, Communication, Psychology

  1988 — 1992

• Hanze

  None, Dutch Studies

  1991 — 1991

Skills

• Training
• Strategy
• Marketing
• Management
• Marketing Strategy
• Leadership
• Project Management
• Event Planning
• Leadership Development
• Microsoft Office
• Sales
• Start-Ups
• Strategic Planning
• Business Development
• Program Management
• Process Improvement