Mark Barnett
Helping Organizations Fix, Improve, and Transform to Deliver Consistent Successful Customer and Employee Outcomes
- Role
- Operating Effectiveness Senior Advisor Instrumentation Engineer at The Cigna Group
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Mark Barnett
I help organizations of any size to scale, improve, and transform, informed by my years of experience as a Business Architect, Business Analyst and Transformation Leader. I\'ve worked with organizations such as Bank of America, General Motors, United Technologies Corporation, MassMutual, Cigna, Halliburton and others to help them realize their strategic objectives through process change and technology implementation. I strive to deliver solutions that enable simple and intuitive interactions for customers and employees, and scalable, sustainable solutions for the organizations I support. I take a balanced, capabilities-centered approach across the four key dimensions of people, process, technology and data to ensure that work flows smoothly within and between all business functions, and across the entire organization.
Experience
Operating Effectiveness Senior Advisor Instrumentation Engineer
Jan 2023 — Present
Applying leading-edge process and task mining tools and techniques to discover opportunities and diagnose challenges for all dimensions of end-to-end operational processes - People, Process, Technology, Data, Automation, AI, etc.
Education
Rensselaer Polytechnic Institute, Lally Business School
MBA
University of Cincinnati
MS and BS
University of Cincinnati
Ph.D
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