Mazuera Juan
Diligent & Success Driven Technical Account Manager
- Role
- Technical Account Manager at NiCE
- Location
- Miami Beach, FL, US
- LinkedIn followers
- 500 followers
About Mazuera Juan
I offer years of experience driving profitable growth through proactive account management and business development. I adopt a consultative selling approach to ensure specific client requirements are met whilst focusing on exceeding their expectations for service quality. In the course of my career, I have driven strategic direction and product roadmaps and deployment through the complexities of differing agendas, personalities, and cultures. I am an expert in working under tight deadlines on multiple time-sensitive projects while providing strong leadership and time management skills. As an Account Manager, I take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders. I am also a resourceful leader capable of training and developing teams to enable them to fulfil their potential and add value to the business.
Experience
Technical Account Manager
Mar 2023 — Present · US
Education
Florida International University
Bachelor's Degree, Management Information Systems, General
1995 — 1998
Skills
- Saas
- Unified Communications
- Cloud Computing
- Telecommunications
- Voip
- Troubleshooting
- Telephony
- Ivr
- Integration
- Solution Selling
- Enterprise Software
- Professional Services
- Vendor Management
- Voice Over Ip (Voip)
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