Mazen Aladwan

About Mazen Aladwan

PROFILETechnical product & program management leader with 15+ years experience leading innovation, development, operations, and managing software development and technology. Self-starter and energetic leader with successful track record of managing complex projects, dealing with ambiguity, and financial planning. Trusted leader able to drive and translate organizational goals towards successful delivery plans.CAREER AT A GLANCETECHNICAL PRODUCT MANAGEMENT Proven ability in product management lifecycle from production envisioning through development and delivery in the marketplace. Using data driven approach to define scenarios that enable customer and business themes to deliver value to the customer and meet business objectives Developed & managed artifacts for product development e.g, Functional Requirements Specifications (FRD), Software Design Specifications (SDS), and customer delivery specifics e.g. High and Low Level Design (HLD/LLD)TECHNICAL PROGRAM MANAGEMENT Proven ability in program management Lifecyle, defining product/service roadmap. Research capabilities and drive to build the product and orchestrating plan execution across disciplines, stakeholders and sponsors, and negotiating trade-offs as needed. Ensuring on-time, on quality and on scope product delivery Developing business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Strong management experience, managing projects across multiple organizations operating from different geographic locations Well-versed in Agile Planning, Sprint/Scrum Management, Root Cause Analysis, scheduling, test management, status reporting, QA/QC, and Management relationsTECHNICAL EXPERTISE End to end integration and validation of 5G and LTE for Consumer & enterprise services. Deep dive in technical issues during troubleshooting sessions and discussions. Data & statistical analysis and identifying errors using tools, reports, device logs and tracesPEOPLE MANAGEMENT Ability to build high performing teams, attract talent, establish an environment of inclusion that leverages diverse perspectives and talent with a clear understanding of our industry global reach Identified missing process and created one for test area(s) allocation to multiple teams to avoid overlapping and effective utilization of resources

Experience

1. Sr Technical Program Manager (Consultant)

   AT&T

   Sep 2015 — Present · Redmond, WA, US

   Oversee projects related to 5G planning & testing, Data Center build outs and New Services. As STPM, I successfully contributed to large scale programs for AT & T Consumer, Enterprise and Reseller branches. Major engagements included Redmond Data Center Upgrade, Video Service Optimization, VoLTE, Cricket MVNO & IoT (OnStar). Interfaced with AT & T Mobility Management, Product Management, service architects, service testing teams, field support teams, platform owners and vendors.Major Achievements: Completed New zones build out in Redmond Labs data center. Expanded capacity to accommodate additional partner networks connectivity and testing projects Coordinated End-to-end testing and product functionality verification of new network and device-based services Designed and lead device certification test plans, test cases and service flows Maintained Lab release plans for the Consumer and Enterprise services projects aligned with targeted Network Ready Dates (NRD). Consumer service divided into Postpaid and Prepaid Data, Voice, Video and Smart Analytics. Enterprise services included OnStar, SmartGrid etc. Managed Vasona’s video optimization project to provide an enhanced video streaming user experience. Oversaw complete nodes setup and network integration with multi-vendor routers and switches. Conducted test runs and successfully verified expected trial results Engaged in Fujitsu’s 5G Dark Fiber initiative to expand data throughput on existing network circuits. Worked with vendor on cabling/power requirements and network design

Education

• California State University, Long Beach

  Master, Engineering Management

• Al Ahliyya Amman University

  BSc, Computer Engineering

• Jordan University of Science and Technology

  Master, Electrical Engineering

Skills

• Contract Negotiations
• Forecasting
• 4g
• Ran
• Leadership
• Team Building
• Management
• Team Leadership
• Coaching
• Planning
• Process Engineering
• Rf Engineering
• Budgets
• Cross-Functional Team Leadership
• Organizational Leadership
• Resource Management
• Network Design
• Deployment
• Contract Negotiation
• Program Management
• New Business Development
• Project Management
• Strategic Planning
• Change Management
• Negotiation
• Budget Management
• Cellular Communications
• Business Strategy
• Telecommunications
• Product Development
• Analysis
• Network Architecture
• Site Development
• Strategy
• People Management
• Problem Solving
• Business Planning
• Operations Management
• Business Development
• Network Engineering