Maz Hussain

Quality Assurance Education Consultant @CIC

A well experienced education specialist, with over 10 years’ experience in both public/private education. The ability to maintain a consistently high standard of work and attention to detail under pressure and to lead and motivate staff to meet the organisational objectives across multiple projects. A dedicated and professional quality and operations executive, responsible for entire business process life cycle from, recruitment, appointment, performance management and professional development of staff through to the successful setting up, training and delivery of multiple business programs across various sites. Key Strengths: Results Focused: Developed and implemented quality improvement strategies and new working practices for all college academic staff leading to improved efficiency and performance. Current projects include the development of a quality user-manual for an entire private sector college operation and also embedding a quality improvement plan to allow for future growth, ensuring consistent working practices; implementation of CRM solutions to help and support college inspections for external agencies and delivery; training in all aspects of inspection and encouraging the sharing of best practice amongst staff.Proactive Leadership: Ability to respond rapidly to the continually changing nature of academic contracts and provision. Constantly devising pro-active strategies to aid with the ever changing legislation in the education sector, Ability to project manage work enthusiastically across teams.IT Skills: Excellent IT skills, ability to setup, install and troubleshoot Networks as well as proficient use of everyday Microsoft packages.E Learning: Currently working on several elearning development projects to enhance classroom delivery