Mayuri Sah
Human Resources Operations Manager @Genpact
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WORK HISTORY
Human Resources Operations Manager @Genpact
IN
ABOUT MAYURI SAH
More than 12 years of experience in customer management and data analysis for the Global Human Resource Service Center for (US/CAN) Payroll, HRFS, Health & Welfare, Workforce Management, Performance, Learning & Onboarding.Interpreting data successfully to draw conclusions for management actions and strategies. Responsible for providing efficient and effective solutions to client/customer related issues.Lead a project specifically focused on improving the delivery of customer service, Implementation of a new tool and monitoring until successful implementation, case reduction, content and delivery of training. Working with the end Clients to provide a focus area for the coming months based on past months\' performance to meet the customer\'s delivery goals and avoid penalties.
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