Mayuresh Joshi
Customer Success Associate at Celoxis | Project Management | Market Research | Data Analytics
- Role
- Customer Success Associate at Celoxis
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Mayuresh Joshi
Passionate and customer-focused professional with strong interest in SaaS, Project Management, and Customer Success. Skilled in client engagement, product adoption, issue resolution, and conducting impactful product demos and training sessions to support successful onboarding.A self-motivated team player with strong communication and problem-solving skills, always focused on continuous learning and achieving company goals.Part-time singer and guitarist with a passion for music.
Experience
Customer Success Associate
Oct 2024 — Present · Pune, IN
Answer challenging product queries of highly qualified customers from all around the world over chat, email, and phone- Engage in remote web sessions to troubleshoot technical issues at customers\' end- Collaborate with product specialists to find creative solutions to customer business problems- Follow up with customers to ensure their issues have been resolved to their satisfaction- Test the product and report malfunctions to the developemnt team- Conduct product demos for clients as Product Specialist- Top CSAT Score Award for Q1 2025.
Education
ATAL BIHARI VAJPAYEE UNIVERSITY (ABVP) BILASPUR
Bachelor of Commerce - BCom, Marketing
2017 — 2020
Savitribai Phule Pune University
Master of Business Administration - MBA, Marketing, Finance
2020 — 2022
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