Mayur Rupapara

About Mayur Rupapara

Pharmacovigilance (PV) professional experience in leading global drug safety operations…

Experience

1. Delivery Manager

   Tata Consultancy Services

   Jul 2023 — Present · Mumbai, IN

   To manage multiple projects belonging to a customer towards achieving customer satisfaction, operational efficiency, and financial goals.→Financial Management: •Manages financial health of the projects including budgeting, billing, profitability, realization, cost management→Business Development•Supports sales team in BD within the account.→Customer Management•Governs and drives action planning and closure of customer feedback/comments for all projects in collaboration with the Project Manager. •Interacts with customers to manage expectations and ensures smooth project execution to achieve high customer satisfaction.→Delivery/Project Management•Manages new contracts and changes to contracts.•Initiate new projects and approve resources and plans for the new projects.•Monitors/Reviews project and deliverable status, scope, cost, and schedule and guides the project managers towards meeting the objective. Review and approve the project plans and monitor periodically the compliance to the same.•Identify risks, plan mitigation strategies, and ensure business continuity.•Ensure optimal deployment and utilization of resources.•Drives Process and Performance improvement across the projects.•Implementation of various corporate/unit/branch level initiatives within the account.→Team Management•Identifies & assigns proper roles to team members.•Sets reasonable, challenging, and clear performance goals for direct reports, monitors performance & provides appropriate feedback.•Supports & provides guidance to team to achieve personal, team & professional goals.•Tracks competency gaps that exist among team members & ensures that relevant learning/proper tasks are assigned for closure of the gap.→Quality Management System•Conduct technical and non-technical audits per quality management system.•Adopt and use various methods (Lean, Six Sigma, Agile, PDCA, DMAIC, Kaizen for process improvement. Share best practice and process improvement ideas with the projects.

Skills

• Register
• Microsoft Office
• Clinical Development
• Regulatory Affairs
• Pharmacovigilance
• Pharmaceutical Industry
• Sop
• Drug Safety
• Graphpad Prism
• Regulatory Submissions
• Clinical Research
• Argus Safety
• Clinical Data Management
• CRO
• Ich-Gcp
• Clinical Trials
• Pharmacology
• Gcp
• 21 Cfr Part 11