Mayur Jain
Enterprise UX & Digital Transformation Leader | SaaS Strategy | Driving Experience-Led Growth | Human Experience (HX)–Enabled AI-Led Digital Transformation
- Role
- Senior Ux Architect at ADP
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Mayur Jain
Enterprise UX & Digital Transformation Leader with 20+ years of experience driving…
Experience
Senior Ux Architect
Apr 2013 — Present · Hyderabad, IN
Key Achievements:• 40% usability improvement and 30% faster onboarding, saving $MM in training costs.• Maintained >90% client retention YoY, driving sustainable multi-million $ recurring revenue.• Enabled double-digit YoY product growth through UX-led modernization and governance frameworks.• Scaled SaaS adoption to 100k+ global users.• Established enterprise-wide UX governance frameworks improving security & compliance.
Education
Doctor Bhim Rao Ambedkar University
B.com, Commerce
1996 — 1999
Dr B R Ambedkar University Agra
PGDCA, Computer Science
1999 — 2000
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