Mayur Chawla

About Mayur Chawla

PROFILE AT GLANCE-*Result oriented professional in position of increasing responsibilities & duties in Banking, Insurance & Financial institutions.*Special skills lie in ability to think long term, formulate organisational goals and policies, analyse market trends and work on strategies as Team Player.*Proficient in achieving corporate objectives, demonstrating and implementing commercial discipline in the business achievements & operations.*Highly organised & dedicated with a positive attitude. Self motivated; able to set effective priorities and handle multiple assignments under high pressure within tight deadlines; adapt easily to new concepts and responsibilities.KEY EXPERTISE-Business & PnL ownership-Digital Transformation and Process Automation-Process standardisation & MIS Management-BRDs, UI/UX, Product Life Cycle, Jira, Confluence, UATs & Process Excellence-Lean Six Sigma Tools-Business Process Re-Engineering through Scrum Master / Agile methodology-Project Management (PMP) & Manpower Management-Well Versed with System - Finacle-CRM, Vision Plus, Siebel, SAS, Business Object(BO), Adobe, Martech.PRODUCTS/BUSINESS OWNED-#Third Party Products ( TPP), Wealth Products, Embedded Insurance, Broking and Digital Banking Services.You can reach out to me on Mob:99••••••30.#Insurtech #Fintech #DigitalBanking #Neobanking #DigitalProductManager

Experience

1. Product Manager - Life Insurance

   HDFC Bank

   Jul 2021 — Present · Mumbai, IN

   Ownership of business - topline and bottomline numbers. Driving targets and tracking busines numbers with each vendors/partners across bank channels (RBB/Virtual/Asset/Omni). Achieving Units – Annual Target/P&L through various drives, contest, digital initiatives, product training,etc.•Responsible for overall digital transformation and initiatives of bank with respect to Insurance Products on various platforms like Netbanking, Mobank, EVA(Chatbot), Whatsapp, Voice Bot,etc through Insurance Orchestration Platform/ Insuretech/Embedded/Wealth Tech.• Managing and Owning all Digital Projects across multiple partners through Scrum Master / Agile methodology - digital journeys/processes, API/SDK integrations, Drop-offs Marketing Process, Business trajectory,etc. Tracking and achieving business numbers and P&L pan India.• Exploring and implementing DIY – digital journeys, Embedded journeys, Phygital journeys.• Owning & strategizing business coming through Tele,Virtual & Omni channels in bank. • Creating and raising CN/RD and reviewing BRDs/FSDs/UDs, designing UI/UX/ Process Flows and seeking internal project approvals. Tracking and Managing projects status and co-ordinating with external (Brokers/RTA/AMCs/Insurance Partners/Fintechs/Vendors) and internal stakeholders (Digital Factory, Digital Banking Team, IT, BTG, BSG,etc)• Planning and executing GO- LIVE plans in conjunction with Product Marketing team with full ownership on business trend, activation plans, success percentage, downstream process and drop-offs.• Skillset : API, Jira, Confluence, SQL, Java, Business Object, Tableau, CRMNext, LMS, Sprinkler, DigitalMarketing, Agile Methodology

Education

• University of Mumbai

  Bachelor’s Degree, Commerce

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Master of Business Administration (M.B.A.), Finance

Skills

• Banking
• Risk Management
• Team Management
• Portfolio Management
• Relationship Management
• Vendor Management
• Mis
• Retail Banking
• Business Strategy
• Financial Analysis
• Business Analysis
• Mutual Fund Operations
• Operations Management
• Quality Assurance
• Customer Service
• Business Development
• Wealth Management