Mayur Chavda
Technical Support & Sales Engineer @Inspiro | Problem Solver and Customer Advocate | Driving Technical Excellence\"| Specialist in Customer Success and service.
- Role
- Technical Support Engineer at Inspiro Infotech
- Location
- Surat, GJ, IN
- LinkedIn followers
- 500 followers
About Mayur Chavda
Software Support Engineer specializing in providing top-notch technical assistance to clients. Proficient in troubleshooting, diagnosing, and resolving software issues promptly to ensure optimal performance and client satisfaction. Skilled in customer communication and problem-solving, adept at guiding users through complex technical processes with clarity and professionalism. Committed to delivering high-quality support services and driving continuous improvement initiatives to enhance product reliability and user experience.I have two years of experience in managing customer inquiries, resolving complaints, and ensuring customer satisfaction. I use a range of customer support software and tools, such as Mysql, JIRA, Postman, and DRF, to enhance my effectiveness and efficiency in delivering exceptional customer experiences.I also have a basic understanding of programming languages like Python, HTML, and CSS, which helps me to communicate with the technical team and understand the functionalities and features of our products and services. I graduated with a Bachelor of Engineering degree in Electrical and Electronics Engineering from Gujarat Technological University in 2017. I have a keen interest in learning new technologies and applying them to solve real-world problems.I am passionate about customer success and always strive to exceed customer expectations and build long-term relationships. I am motivated by the opportunity to work in a dynamic and innovative environment, where I can contribute to the growth and success of Inspiro and its clients. As a Software Support Engineer, I am dedicated to providing exceptional technical assistance and ensuring client satisfaction at every step.\"
Experience
Technical Support Engineer
Mar 2024 — Present · Surat, IN
Talks about Software, App Development, Web Development, SDLC.
Education
Gujarat Technological University, Ahmedbabd
Bachelor of Engineering - BE
2013 — 2017
Ankur school of science surat
HSC
2011 — 2013
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