Mayur Chandekar
TCS | IT Analyst II |Azure Active Directory |Intune Admin |Incident Management |Remote Support |Google Workplace|MDM|MAM|Windows Server|Service now |Jira| O365|
- Role
- IT Analyst at Tata Consultancy Services
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Mayur Chandekar
Working as IT Analyst C2 in TCS, Hinjewadi Phase 3 PUNE Location.Joined on April 2023.Working on Service now ticketing tool,Intune Device management, DFS migration troubleshoot issues and do the shell scripting for automation and AD account creation and deletion of new hire.Worked on MDM, meeting room device as well as Logitech Devices, managed Chromebook from google admin console.Support users via call,email,chat and incident. Address user tickets regarding software, hardware and networking,conduct remote troubleshooting follow up with client to ensure there system are functional. knowledge of ITIL v3, BetterCloud, Gsuite and providing share folder to user, experience with migration and upgrade legacy system, currently working on ICD ticketing tool earlier work on service now ticketing tool.Microsoft 365 Certified - MD-102 : Endpoint Administrator Associate.Resolved Sevice Request /Incident raised by different teams like Network, Windows, merchant within SLA on the basic of priorities.Hand\'s on experience on service now and ICD ticketing tool.Knowledge on AWS Devops, Jenkins,Git,CI-CD Pipeline,cloud watch, ec2,RDS,EBS,S3, Docker,kubernetes,terraform,ansible.Knowledge and work on G-Workspace admin console,Bettercloud,jamfcloud Active Directory,Azure AD,office 0365 admin,service now,asset management, logitech device configuration,mac and windows configuration,working on mdt server.knowledge and work on DHCP,DNS,MDT Server and patching.
Experience
IT Analyst
Apr 2023 — Present · Pune, IN
Education
Sinhgad college of engineering, vadgaon bk
Bachelor of Engineering (BE)
2014 — 2017
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