Mayukh Gupta
Senior Manager – Technology Solutions at Netscribes | 13+ Years of Experience in Process Excellence | AI/ML Project Delivery | Staffing Solutions | Talent Acquisition & RFP Management
- Role
- Senior Manager at Netscribes
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Mayukh Gupta
With a focus on maximizing customer satisfaction at Netscribes, my role as Senior Manager has been instrumental in optimizing Technology and E-commerce operations and enhancing service quality. The journey from an associate to Senior Manager has honed my skills in Microsoft Excel, operations management, and the E-commerce sector, enabling me to effectively strategize and liaise with various departments for greater customer delight.Our team\'s efforts have resulted in significant process improvements and swift issue resolution, factors critical to our high client satisfaction index. Recognized as a quality champion, I am committed to delivering innovative solutions that drive efficiency, reduce costs, and contribute to profitability. Staying abreast of industry trends, I leverage best practices to support our company\'s growth and the success of our E-commerce initiatives.I actively integrate emerging trends in AI/ML-powered automation, predictive analytics, and intelligent staffing solutions to stay ahead in the evolving E-commerce landscape. By aligning operations with cutting-edge technologies and industry best practices, I support scalable growth and long-term success for our clients and stakeholders.
Experience
Senior Manager
Apr 2024 — Present
Education
University of Calcutta
Bachelor of Commerce (BCom), Marketing
2004 — 2007
Skills
- Digital Marketing
- Primary Research
- Competitive Analysis
- Market Intelligence
- Competitive Intelligence
- Marketing Research
- Secondary Research
- Database Management
- SEO
- Team Management
- Analytics
- Market Analysis
- Online Marketing
- Market Research
- Social Media
- Social Media Marketing
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