Mayukh Dutta Chowdhury
End User Computing (EUC) Lead at HCLTech | Driving Digital Workplace Transformation | Modernizing IT for a Global Workforce | Intune | SCCM | Citrix | JAMF | Bigfix
- Role
- Euc Tech Lead at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mayukh Dutta Chowdhury
With expertise in IT service delivery, ITIL, and automation, I currently serve as the EUC Tech Lead at HCLTech, where I lead a global team of over 30 engineers to deliver high-quality end-user computing (EUC) services. My role involves monitoring service delivery performance, establishing KPIs and SLAs, and aligning technology initiatives with business objectives to enhance productivity. Backed by certifications such as Microsoft 365 Enterprise Administrator Expert and ITIL 4 Foundation, I strive to ensure seamless service delivery and drive digital workplace transformation. My goal is to consistently support organizational success by optimizing EUC frameworks and fostering collaboration with stakeholders to meet critical service targets.
Experience
Euc Tech Lead
Aug 2025 — Present · Noida, IN
Monitored and reported on end-user computing (EUC) service delivery performance, implementing corrective action to ensure the attainment of critical service targets.• Led a global team of 30+ EUC engineers and specialists, guiding them through the successful execution of multiple major technology rollouts and migrations.• Established key performance indicators (KPIs) and service level agreements (SLAs) to guarantee the consistent delivery of high-quality end-user support and services.• Developed a comprehensive EUC service management framework that aligned technology initiatives with broader business objectives, enhancing overall productivity.
Education
Tamluk Hamilton High School
Higher secondary, Science
Pailan College Of Management and Technology
Bachelor of Business Administration - BBA, Business Administration and Management, General
2007 — 2010
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