Mayra Silva

Sales Operations, Demand Response @Enel X

MA, US

Assisting the outside sales Business Development Managers (BDM) with proposal and contract generation• Acting as a liaison between Sales and Legal regarding contracting issues• Supporting system and process improvement projects with involvement in requirements gathering, design, testing & launch of enhancements• Using quantitative and qualitative analysis to turn raw data into actionable insights, recommendations, dashboards, and reports for the larger sales and operations teams• Coordinating the flow of data and documentation among internal teams• Utilizing Enel’s CRM system to track sales activity and building/managing reports and dashboards to analyze and forecast sales performance and support decision-making (MS Excel, Salesforce.com)