Mayowa A.

About Mayowa A.

Experienced professional with over 10 years of international experience in driving strategic initiatives and operational excellence across diverse sectors, including technology, renewable energy, and edtech. Throughout my career at global organizations like Microsoft and IBM, I have successfully led cross-functional teams and harnessed AI and emerging technologies to fuel product innovation, improve operational efficiency, and drive revenue growth. Also, implemented innovative, product-led approaches to increase customer engagement, accelerate market adoption to increase revenue.My passion lies in leveraging data-driven insights and AI capabilities to transform business challenges into growth opportunities. With an MBA from IESE Business School (Finance & Sustainability) and a strong background in product lifecycle management, strategic planning, and business development, I thrive on delivering measurable results and fostering strategic partnerships that propel organizations forward.Key Expertise:• Product & Operations Management• Business Operations (BizOps) & Strategy Development• Product-Led Growth Strategies• AI Integration & Emerging Technologies• Data Analysis, Dashboard Development (Excel, Power BI, SQL)• Cross-Functional Leadership & Global Stakeholder Engagement• Strategic Partnership & Business DevelopmentI am passionate about leveraging data, technology, and strategic partnerships to drive business transformation and sustainable growth. I’m always eager to connect with professionals who share a commitment to innovation and operational transformation. Let’s connect and explore how we can drive meaningful change in today’s dynamic business environment.

Experience

1. Lead Program Operations Manager

   Microsoft

   Sep 2024 — Present

   Built a $3M six-months growth roadmap by leading cross-functional scenario planning exercises within Microsoft 365 and Copilot, identifying high-impact product and regional expansion opportunities that supported a 25% CAGR target• Increased customer-success deployment by 25%, and optimized go to market prioritization, performing quantitative segmentation and win loss analysis that increased deal win rates by 15% and accelerated time to value for small, medium clients• Scaled Copilot studio AI team by 40% with zero productivity loss, partnering on role design and staffing plans, and establishing operating cadences and business-review processes that maintained deployment targets during rapid headcount growth• Elevated cross-functional impact, channeling team insights into product roadmap by formalizing feedback loops with product and revenue operations resulting in three prioritized feature enhancements that increased technical adoption rates by 15%• Reduced strategic-insight turnaround time by 30% through the design and rollout of an automated SQL/Excel dashboard library training 50+ stakeholders to self-serve key metrics and surfacing weekly trend briefs• Led a team of 12 team leads org across three businesses in defining product lifecycle for Microsoft 365 and Copilot, driving product-led growth in enhancing customer excellence and driving product adoption of Copilot to increase revenue and gain AI market share

Education

• University of Lagos

  Bachelor of Science (BSc), Mathematics and Statistics

  2008 — 2013

• IESE Business School

  MBA, Business Administration and Management, General

• Hult International Business School

  Master's degree, International Business

  2014 — 2015

• IBM Global Sales School

  Certificate, Advanced Selling Techniques

  2016 — 2017