Joshua May

About Joshua May

Systems Engineering Manager with a diverse background in leadership and technologies such…

Experience

1. System Engineering Manager

   Hobby Lobby

   Jun 2016 — Present

   Systems Engineering Manager with a diverse background in architecture, infrastructure design, business analysis, program management and planning of on-premise and cloud application solutions. Manager and leader of a team of Systems Administrators, Systems Engineers and support staff in a high-functioning, fast paced environment. Solutions include Azure, AWS, Microsoft 365 (full suite) and Office 365 tenant management and administration. Proofpoint POD management, ownership and administration. Manage Engine Product suite management and administration. Infrastructure (on-premise and cloud) design and planning. VMware suite Solutions. Datacenter storage design and planning (Dell, Unity, AWS, Synology, DFS, rack-and-stack and implementation). Full top-to-bottom IT planning, accountability, budgeting and functional management. VEEAM backup management and administration. Datacenter management. Operations management. Full scale IT support model, including planning, budgeting, purchasing, ordering, installing managing and maintaining IT resources to the Executive Leadership Team, Directors on Duty and other day-to-day business operational requests. Solutions expert in leading the charge while providing business analytics to executive leaders and providing engineered solutions that meet the goals of leadership and of the business overall while reducing costs. I am the acting program manager responsible for rearchitecting server hardware, storage and network of the on-premises to cloud solutions in place. As an Exchange Engineer, I have provided a business analysis case study on company growth, scoped and procured hardware and storage, identified the KPIs of the project, presented the plan to leadership and single-handedly rebuilt two separate complete Exchange environments, supporting thousands of employees between two companies - with 0 incidents and 0 negative impact. I am a proven leader of technology.

Skills

• Hardware
• IT Service Management
• Project Management
• Epolicy Orchestrator
• Training
• Mcafee Epo
• Laptops
• Software Installation
• Windows
• Help Desk Support
• Skype for Business 2015
• System Administration
• Powershell
• Technical Support
• Itsm
• Spiceworks
• Lync
• Lync 2013
• Networking
• Servers
• Data Center
• Google Apps
• Microsoft Products
• Microsoft Office
• Windows Server
• Change Management
• Windows 7
• A+ Certified
• Troubleshooting
• Computer Hardware
• Lync 2010
• Hosted Microsoft Exchange
• Hbss
• Team Building
• Customer Service
• Active Directory
• Microsoft Technologies
• Microsoft Sql Server
• Information Technology
• Microsoft Exchange