Mayesh Fernando

Personal Banking Associate @Td Canada Trust Bank

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2021 — Present

Personal Banking Associate @Td Canada Trust Bank

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Ottawa, ON, CA

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions• Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters• Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking• Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

EDUCATION

2016 — 2018

BCS, The Chartered Institute for IT

Computer Science

1999 — 2012

St. Peter's College, Colombo 04

College

2017 — 2019

University of Colombo

Master of Financial Economics

2020 — 2021

Telfer School of Management at the University of Ottawa

Master of Business Administration - MBA

2012 — 2015

Wisdom Business Academy

CIMA

2015

The Chartered Institute of Management Accountants

Management Accountancy

2017 — 2019

University of Colombo

Master of Financial Mathematics

ABOUT MAYESH FERNANDO

Experienced Financial Analyst with a demonstrated history of working in the banking…

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Mayesh Fernando — Personal Banking Associate at Td Canada Trust Bank in Ottawa, ON, CA | Unifers