Mayank Sharma

About Mayank Sharma

With over 20 years of international experience in multiple domains, I am a results-oriented and ambitious professional with a strong educational background and proven managerial and communication skills. I have a graduate degree in Business Information Technology and a Black Belt Six Sigma certification, which demonstrate my analytical and problem-solving abilities.As the AVP - Wholesale Credit Services at HSBC, I lead and support the operational excellence and digital transformation initiatives for the wholesale credit business, leveraging my skills in process improvement, agile project management, business analysis, and SDLC. I also collaborate with various stakeholders, including internal and external clients, senior management, and cross-functional teams, to deliver high-quality solutions and services that meet the business needs and expectations. My goal is to contribute to the growth and success of my employer and its customers, by applying my expertise and passion for innovation and excellence.

Experience

1. Associate Director - Delivery Lead (Credit & Capital Management COO)

   HSBC

   Feb 2025 — Present · Hyderabad, IN

   As part of the Global Delivery and Transformation team, this role is responsible for leading audit and assurance activities across 55 international markets, focusing on the delivery of wholesale credit lending solutions. The primary objective is to ensure adherence to global covenants and conditions, supporting regulatory compliance and risk mitigation across complex and diverse market landscapes.Key Responsibilities:Conduct end-to-end audits of delivery and transformation initiatives for wholesale credit lending across 55 global markets.Evaluate compliance with lending covenants, risk conditions, and operational standards.Collaborate with cross-functional teams including Risk, Legal, Compliance, and Market Heads to ensure consistent implementation of credit standards.Identify process gaps, control weaknesses, and transformation risks, and recommend strategic improvements.Develop comprehensive audit frameworks tailored to diverse market environments and regulatory requirements.Lead governance reporting, presenting audit outcomes to senior leadership and global stakeholders.Champion best practices in delivery assurance and transformation quality across all regions.

Education

• Middlesex University

  M.Sc., Business and IT

  2002 — 2004

• The Maharaja Sayajirao University of Baroda

  B.E., Electrical Engineering

  1997 — 2001

• Yadavindra Public School

  ISC, Non Medical

  1996 — 1997

Skills

• Sharepoint
• Testing
• Web Services
• Project Management
• User Acceptance Testing
• Team Management
• Quality Improvement
• Business Requirements
• Six Sigma
• Software Documentation
• Sdlc
• Solution Architecture
• Requirements Management
• Program Management
• .net
• Gap Analysis
• Software Development
• Ms Project
• Pmo
• Pmp
• Agile Project Management
• Leadership
• Business Intelligence
• Business Process Improvement
• Oracle
• Management
• Requirements Analysis
• Pre-Sales
• Project Planning
• IT Strategy
• Sql
• Visio
• Integration
• Requirements Gathering
• Manual Testing
• Project Portfolio Management
• Analysis
• Business Analysis
• IT Management
• Process Improvement