Mayank Tiwari
Team Lead • L&D | Offshore Business & Operations | “Luck favours the prepared.”
- Role
- Team Leader - Training at iEnergizer
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mayank Tiwari
Results-driven Training Professional with progressive experience across Collections, Quality, Training, and Team Leadership roles within the BPO and financial services domain. Proven expertise in new hire onboarding, OJT facilitation, performance monitoring, and training program optimization. Adept at translating business requirements into structured learning experiences that improve productivity, compliance, and learner outcomes. Known for clear communication, data-driven decision-making, and the ability to scale training impact in fast-paced operational environments.
Experience
Team Leader - Training
Oct 2025 — Present · Noida, IN
Aligned with L&D in Pilot Third party collections project• Leading the training team to deliver high-quality learning experiences and consistent performance results• Designing and structuring training resources to improve skills, productivity, and learning outcomes• Monitoring batch performance and progress through measurable metrics and feedback• Facilitating new hire training sessions and onboarding.
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