Mayank Singhal

About Mayank Singhal

Analytics-Focused | Strategy-Driven | Aviation Strategist | Cost Optimizer | StorytellerI am a results-driven professional with 16+ years of experience across Business Analytics, Operational Strategy & Workforce Optimization, currently playing a pivotal role in one of India’s leading airlines. I lead analytics and strategic planning - Flight Deck, Cabin Crew, Customer Experience, Operational Control, Airport Operations, Engineering, and Flight Safety.I manage cross-functional teams of data engineers and data scientists, focusing on mission-critical analytics projects like flight safety modeling, predictive OTP, Crew Planning & Analytics, Operations Control and aircraft fleet strategy (EDTO, ACT, tonnage mix), Intelligent Dashboards, Short term & Long Term Manpower across the entire operations landscape, Each initiative contributes to the strategic vision of cost efficiency, operational excellence, and scalable processes. Certifications & Credentials:• PRINCE2 (AXELOS UK) – Project Management• Certified Six Sigma Black Belt• Certified Business Analytics Professional (IIBA)• Senior Executive Leadership Program—India (SELPI) – Harvard Business SchoolMy broader analytics and strategy background includes expertise in:• Budgeting & Forecasting• Workforce Optimization• Data Science & Optimization• Project Consulting • Financial Planning & Analysis• Continuous Improvement Projects• Performance Management• Data Modeling & ETL ArchitectureOutside of work, I’m a passionate traveler and content creator. I share my travel experiences on Instagram and Tripoto, blending storytelling with real-world exploration. Travel with me:Instagram:@mayank_singhalofficial

Experience

1. Associate Vice President - Planning & Analytics

   IndiGo (InterGlobe Aviation Ltd)

   Apr 2024 — Present

   Driving Operational Excellence | Aviation Strategy | Data Science & Engineering | Manpower Planning | On-Time Performance (OTP) Leadership | Cost Leadership | Flight Safety | Aircraft Optimization* Manpower & Strategic OperationsI oversee short-term and long-term manpower planning across all key aviation functions—Flight Deck, Cabin Crew, Ground Operations, Engineering, and Dispatch. This includes end-to-end coordination with HR for hiring, budgeting, and cost control.* OTP Ownership & AnalyticsI lead the organization’s On-Time Performance (OTP) strategy—designing metrics, optimizing ground times, and forecasting block times. IndiGo maintaining the #1 OTP rank in India.* Advanced Analytics & Data ScienceI also lead a team of data scientists working on impactful models for flight safety, fleet optimization (by type, tonnage, EDTO, ACT), and predictive analytics for OTP performance at airport stations—driving both safety and cost-efficiency.* Data & Insights TransformationI work closely with the Operations delivering over 100 real-time dashboards that power cost efficiency and smarter decision-making. These span areas like disruption management, crew legalities, pairing & roster analytics, standby planning, aircraft assignment, fuel optimization, and weather insights.* Tech & Team ManagementI manage a team of data engineers responsible for building robust ETL pipelines and maintaining operational data platforms that integrate 10+ sources. Delivered 150+ dashboards empowering teams across operations.* Long-Term StrategyContribute to organization-wide strategic initiatives such as crew lifecycle planning, staff contracts, aircraft type selection, and base planning—ensuring future readiness and operational scalability.* Cost LeadershipHelp the organization reduce inefficiencies, unlock savings, and maintain its position as a cost leader in aviation across Flight-Ops, Inflight, Engineering, OCC, AOCS tec

Education

• Karnataka University, Dharwad

  Master's degree, Applied Mathematics

  2012 — 2014

• Adarsh Public School

  CBS HSC, Business/Commerce, General

  2001 — 2009

• Delhi University

  Bachelor's Degree, Accounting/Finance & Statistics

  2009 — 2012

Skills

• Call Centers
• Business Development
• Business Intelligence
• Scheduling
• Manage Client Relationships
• Budgeting
• Forecasting
• Management
• Business Mathematics
• Risk Management
• Team Management
• Possess Strong Analytical
• Strategy
• Quantitative Research
• Kpi Dashboards
• Mathematics
• Mis
• Workforce Management
• Financial Reporting
• Strategic Consulting
• Financial Analysis
• Analysis
• Customer Satisfaction
• Vendor Management
• Business Strategy
• Competitive Analysis
• Quality Improvement Tools
• Process Improvement
• Business Process
• Business Process Improvement
• Performance Management
• Service Delivery
• Talent Acquisition
• Strategic Planning
• Business Analysis
• Bpo
• Data Analysis
• Contact Centers
• Six Sigma
• Statistical Data Analysis