Mayank Shori

About Mayank Shori

I am a Program Manager at Nokia, a global leader in telecommunications and technology. With over 18 years of experience in the telecom industry, I have a strong background in technical project management, solution consultancy, operations and quality management. I hold a PMP certification, a Six Sigma Green Belt certification, and an ITIL Foundation certification, which demonstrates my proficiency in applying best practices and methodologies to deliver successful projects and solutions.My core competencies include managing critical, high-budget telecom projects that span across various products, technologies, and stakeholders. I have successfully led and executed projects that have enhanced operational efficiency, service quality, and customer satisfaction. I have also provided technical expertise and consultancy to various clients and vendors, ensuring alignment of business goals and technical requirements. I am passionate about staying updated with the latest trends and innovations in the telecom sector, and leveraging them to create value and growth. My goal is to apply my skills and knowledge to a top-level position that offers diverse and challenging opportunities.

Experience

1. Program Manager

   Nokia

   Oct 2017 — Present · Chennai, IN

   Accountabilities- Frame strategic plans to deftly interact with the vendors and clients for collating and evaluating requirements to align with the project deliverables aimed at enhancing client satisfaction- Devise & execute strategic and tactical action plans to enhance operational efficiency and service quality by optimizing resources based on demand and supply management- Proficiently manage development and quality delivery of all Project documents and deliverables. identify gaps in project delivery – time, cost, resource, deliverables, and escalate as appropriate- Demonstrating strong calibre to develop and maintain project plans to track critical path tasks, dependencies, and requirements through the project lifecycle- Perform management, planning, developing, ongoing maintenance, and directing implementation of the Governance in the project for the client- Follow up with the concerned stakeholders in ensuring compliance with the project delivery schedules and other SLA parameters- Assess team performance and render productivity enhancement feedback. Organize training sessions for the team members based on the identified training needs- Prepare and present various status reports to the senior management and other stakeholders to enable effective decision-making.Projects- Digital Enablement Center for Remote Site Supervision for TPG, Australia- Airscale swap for Verizon, Sprint, AT & T&T-Mobile- Left shift in Quality in Delivery- Renaissance Program- Blockchain in Project Management- NAM Acceleration Program

Education

• Uttar Pradesh Technical University

  Bachelor of Technology (B.Tech.)

  2000 — 2004