Mayank Sharma

Senior Specialist at HCLTech with expertise in Cisco voice collab | EX Cisco TAC

Role
Senior Specialist at HCLTech
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Mayank Sharma

As a Senior Specialist with extensive experience in Unified Communications (UCC) and…

Experience

  1. Senior Specialist

    HCLTech

    Sep 2023 — Present · Lucknow, IN

    I have extensive experience as a Senior Specialist, supporting Verizon Telecom customers with both legacy and on-premise systems, including Ericsson switches, Cisco Unified Communications Manager (CUCM), gateways, and Unity. My responsibilities included delivering advanced technical support and troubleshooting, specializing in Unified Communications (UCC) solutions, collaboration tools, and ensuring seamless, integrated communication across diverse platforms.

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Mayank Sharma — Senior Specialist at HCLTech in Gurugram, HR, IN | Unifers