Mayank Shakya
Business Analyst | Global Billing & Payment Services at American Express | Centurion Award 2025 Winner 🇮🇳
- Role
- Business Analyst at American Express
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mayank Shakya
As an experienced professional in workforce analytics and operational efficiency, I thrive on transforming complex data into actionable insights that drive productivity and optimize performance.Over the course of my career, I’ve specialized in creating real-time performance dashboards, managing scorecards, and leading key projects aimed at optimizing resource allocation and ensuring workforce alignment with business goals. My proactive approach has consistently resulted in improved operational transparency and more informed leadership decisions.In addition to my technical expertise, I am passionate about collaborating with teams to implement cutting-edge solutions that promote accountability and efficiency. My work ethic, combined with a continuous drive for improvement, allows me to deliver impactful results in fast-paced, dynamic environments.Looking ahead, I aim to leverage my skills in data-driven decision-making and team management to further enhance organizational performance and innovation.
Experience
Business Analyst
Dec 2025 — Present · Gurugram, IN
Education
Maharaja Agrasen Institute Of Technology, Delhi
Bachelor's degree, Business Administration and Management, General
2011 — 2014
Institute of Management Technology, Ghaziabad
Master of Business Administration - MBA
2016 — 2018
Skills
- Research
- Budgets
- Microsoft Word
- Public Speaking
- Microsoft Excel
- Powerpoint
- English
- Strategic Planning
- Microsoft Office
- Customer Service
- Windows
- Outlook
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