Mayank S.
ServiceNow Consultant | Developer | CSA | CAD | ITSM | IRM | HRSD | Integration | Custom App Development | Portal
- Role
- Associate Consultant at EY
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mayank S.
ServiceNow Developer with more than 3 years of experience in the field, specializing in streamlining business operations through automation. Proven track record of delivering results through effective cross-team collaboration and quick problem resolution. Believes in learning, growing and while contributing to organizational success.
Experience
Associate Consultant
Jul 2022 — Present · Chennai, IN
Worked on enhancement of ITSM activities and workflows, instance upgrade to newer version, migration of data between the instances-Worked as Support Admin, dealt with reports and dashboard, incident management, BAU activities-Worked on Custom Portal Development, page, widget using Angular, modern CSS framework, and made custom login pages-Worked on Implementation of ITSM and HRSD product from scratch, ECpro, EC portal development, catalog items, configured next experience Workspaces for agents-Worked on Mobile App development with ServiceNow studio and local source control-integration with ADs like WD, Azure or LDAP and Services like Google Workspace, MSTeams, AWS service management-Testing and Peer review, worked on Test management 2.0, Test cases designing-Worked on enhancement of IRM, TPRM and BCM modules-Experience with Playbook and UI builder
Education
DAV Public School
General Studies
SRM IST Chennai
Bachelor of Technology - BTech, Computer Science
Delhi Public School Vindhyanagar
Mathematics and Computer Science
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