Mayank Rakheja
Canara Bank
- Role
- Customer Service Associate at Canara Bank
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
About Mayank Rakheja
To involve myself in an area that completely utilises my abilities leading to…
Experience
Customer Service Associate
Jan 2021 — Present · Chandigarh, IN
Initially attended Induction Training Program (Phase - 1) of Single Window Operator - A for two weeks at Centre of Excellence (RSTC), Gurugram prior to have experience of working in branch. Further attended Phase - 2 of same duration on completing six months of service.• Cash Handling Operations - Deposits and Withdrawals and verification in optimal time using MS-Excel.• Payments and Settlement (RTGS, NEFT, CTS Clearing, IMPS, GEFU files)• Outward Remittances through CPC - FT.(FOTT)• Cross selling of digital products (e-passbook app, Mobile Banking and Internet Banking), government based schemes (SSA, APY, PPF, PMSBY, PMJJBY etc.), Deposit Products (SB A/c, SB NRO/NRE, CA a/c, Recurring Deposits, Term Deposits, No Frill A/c), Retail Services (Safe Deposit Box)• Handling customer grievances and providing apt feedback via mail, call or over the counter.
Education
UIET Panjab University, Chandigarh
Bachelor of Engineering (B.E.)
2013 — 2017
KBDAV Senior Secondary School, Chandigarh
Matriculation (10th)
2010 — 2011
KBDAV Senior Secondary School, Chandigarh
Intermediate (12th)
2012 — 2013
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