Mayank Mehta
Product Manager at Amazon | FMS Delhi MBA’23
- Role
- Product Manager (Afbp General Management) at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mayank Mehta
Product Manager | Process Automation | Solution Consulting | Growth & InnovationAs a Product Manager, I thrive on solving complex problems, streamlining processes, and driving innovation. My experience spans automation, solution consulting, and workflow optimization, where I focus on enhancing efficiency and scaling adoption. Driving Impact & Efficiency – Passionate about optimizing workflows and improving adoption through data-driven solutions. Process Automation & Optimization – Experienced in simplifying ordering and procurement processes using automation and structured frameworks. Solution-Oriented Mindset – Skilled in identifying adoption challenges and implementing strategic interventions for seamless execution. Cross-functional leadership – Collaborate with diverse teams to drive operational excellence, ensure process adherence, and increase tool adoption.I am passionate about building scalable solutions, automating workflows, and leveraging technology to enhance customer experiences. Let’s connect and explore opportunities to innovate together! Let’s connect!
Experience
Product Manager (Afbp General Management)
Jun 2023 — Present · Bengaluru, IN
Developed an AI-powered engine to benchmark customer account performance against industry peers and generate personalized recommendations to support targeted upsell and cross-sell efforts.2. Crafted PRFAQ, PRD, and BRD documents to launch a key business subscription service with India-specific customizations and additional features.3. Launched an AI-driven solution to automatically transcribe and summarize support calls into Voice of Customer insights, meeting notes, and call logs, enhancing team productivity 4. Strategized and developed automation tools for sales and professional services teams to significantly boost their productivity.5. Collaborated with sales teams to identify integration solutions using existing technology tailored for the Indian market.6. Received two Day-1 champion awards recognizing critical thinking and customer obsession within 1.5 years.7. Identified automation opportunities that streamlined processes and launched automated account setup for enterprise customers.8. Introduced standardized ordering integrations for third-party gifting platforms, driving higher transactional volumes through automation.9. Scoped and launched automation tools for bulk ordering processes, enhancing efficiency and revenue generation.10. Improved handling of incoming bulk requests by launching new communication channels and optimizing operational bandwidth.
Education
Faculty of Management Studies - University of Delhi
Master of Business Administration - MBA
2021 — 2023
B. M. S. College of Engineering
Bachelor of Technology, Civil Engineering
2017 — 2021
Radiant International School - India
HSC, Science
2015 — 2017
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