Mayank Mathur
SALESFORCE ASSOCIATE CONSULTANT @ Fexle Services Private Limited Salesforce AI Associate | HTML5 | CSS | Tailwind | JavaScript | Node.Js | Python | Java | C++ |
- Role
- Business System Analyst at FEXLE Services Private Limited
- Location
- Ajmer, IN
- LinkedIn followers
- 500 followers
About Mayank Mathur
Highly motivated and detail-oriented full stack web developer with 4 years of experience…
Experience
Business System Analyst
FEXLE Services Private Limited
Oct 2024 — Present · Jaipur, IN
Served as a Business Systems Analyst for Salesforce CPQ, owning end-to-end requirements, solution design, and delivery across the Quote-to-Cash (Q2C) lifecycle in partnership with Product, Sales, Finance, and Operations teams. Led CPQ solution architecture and configuration, including products, bundles, features, options, advanced product rules (selection, validation, alerts), and quote templates to support complex enterprise quoting scenarios. Designed and governed pricing models and structures such as price books, PBEs, list and block pricing, lookup data, and discount schedules, ensuring pricing accuracy, compliance, and revenue integrity. Provided Deal Desk and production support, resolving issues related to quoting, pricing, amendments, renewals, and subscriptions through configuration analysis and root cause investigation. Translated business requirements into functional specifications, user stories, acceptance criteria, and scalable CPQ configurations, aligned with Salesforce CPQ best practices. Owned end-to-end Change Request (CR) delivery, including impact analysis, configuration, unit testing, UAT coordination, deployments, and post-release support. Led User Acceptance Testing (UAT) by validating end-to-end Q2C scenarios and ensuring business sign-off prior to release. Acted as a primary stakeholder liaison, driving alignment between business users, Admins, Developers, and leadership on CPQ enhancements and issue resolution. Delivered Sales Cloud and Service Cloud solutions, including security model design (roles, profiles, permission sets, sharing rules), automation using Flows, approvals, validations, and record types, and data operations via Data Loader. Built and maintained Salesforce reports and dashboards to track KPIs, analyze trends, and support data-driven decision-making.
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