Mayank Gandhi

About Mayank Gandhi

I am a Senior Manager at Cognizant Technology Solutions, with over 16 years of experience in leading and executing transformation and process improvement projects across various domains and geographies. I have a passion for delivering value to clients by applying Lean Six Sigma tools and methodologies, Design Thinking principles, and innovative technologies such as Machine Learning and Robotic Process Automation.I have led client-specific global transformation teams for several industries, such as food distribution, airline services, electricity distribution, and life insurance and annuities. I have developed and executed transformation and process improvement roadmaps, led change management within Cognizant and client organizations, coached and mentored a team of Process Excellence resources.In addition to leading and delivering projects, I have also contributed to the practice development by creating offerings for implementing Knowledge Management solution and Citizen Developer Program. I have also fostered a culture of innovation through training, co-ordination and initiatives to generate ideas.I am always eager to learn new skills and explore new opportunities. I am looking forward to connecting with like-minded professionals who share my interest in transformation and process improvement. Please feel free to reach out to me if you have any questions or suggestions.

Experience

1. Senior Manager Process Excellence & Transformation

   Cognizant

   Oct 2019 — Present · Concord, NC, US

   Responsibility: Identify process improvement, transformation opportunities. Responsible for delivering superior Customer ExperienceManage Operations for Back office processesFinancial Management –Develop and implement strategies to improve program profitabilityHighlights:Developed transformation road map for the 2 retail companiesDeveloped Sales Transformation led value preposition that helped Cognizant earn $ 13.2 MM. Optimize Cost of Delivery by more than half a million dollars

Education

• K J Somaiya Institute of Management Studies & Research

  MMS

  2002 — 2004

• A C Patil College of Engineering

  BE

  1997 — 2001

• Children's Academy

  SSC

  1985 — 1995

• Bhavans College

  H S C

  1995 — 1997

Skills

• Operational Excellence
• Six Sigma
• Quality Assurance
• Change Management
• Black Belt
• Process Excellence
• Mis
• Employee Engagement
• Team Management
• Management
• Iso
• Business Process Improvement
• Tqm
• Process Engineering
• Business Process Mapping
• Analytics
• Process Improvement
• Cross-Functional Team Leadership
• Process Management
• Kaizen
• Green Belt
• Business Process
• Iso 9000
• Quality Management