Mayank Gambhir

Senior Risk Analyst @Instantpay

Delhi, IN

I am tasked with supporting our legal team in cases where court visits are required, particularly in instances where critical complaints lead to the freezing of accounts. My responsibilities include coordinating with our merchants and police authorities across India.I am also responsible for performing customer due diligence and end-to-end KYC verification. This includes verifying documents, conducting selfie checks, and ensuring liveliness checks for our merchants.I am responsible for managing all Cyber Cell complaints received from banks and police authorities. This includes placing liens on our merchant accounts and coordinating with Cyber Cell police stations to remove liens and account freezes on our company\'s bank accounts.

Shaheed Bhagat Singh College

Bachelor of Commerce - BCom, Commerce

Welingkar Institute of Management

Master of Business Administration - MBA, Banking and Financial Support Services