Maya Goulden
Product Operations Manager (Subscriptions) @Monzo
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WORK HISTORY
Product Operations Manager (Subscriptions) @Monzo
ABOUT MAYA GOULDEN
Hello!I\'ve worked in customer service since I was 16, and have loved every minute. I can walk into a store, and know how to run it; talk an elderly customer through their pension product (only to then talk shop with their financial advisor); build a call centre from the ground up, initiate and roll out major ops changes, and keep the customer at the heart of it all! I love problem solving, helping people, moving quickly, learning lots about lots, and also I am partial to pizza. I’m particularly interested in start-ups making a difference so gimme a problem to solve, a great bunch of people, and a social mission - I’m your gal! I\'m a pesce (12 years and counting), a huge advocate for self-care, and I always know what I\'m going to order before I\'m even at the restaurant. If any of these qualities (or my work experiences) sound like your cup of tea, I\'d love to hear from you!
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