Maya Goethals
Us Privacy Lead, Director, Compliance and Risk Management @Bank of America
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WORK HISTORY
Us Privacy Lead, Director, Compliance and Risk Management @Bank of America
New York, NY, US
As the Lead Privacy Compliance Risk Officer for Bank of America’s Consumer Banking division and Merrill Lynch, I oversee a team of risk professionals managing all aspects of privacy compliance across our global retail banking and wealth management operations.Our team is responsible for safeguarding the data and regulatory integrity of over 70 million clients worldwide, spanning consumer banking, small business services, and investment platforms.I lead cross-functional efforts with legal, tech, and business stakeholders to embed proactive privacy risk management into enterprise-wide strategy—ensuring operational resilience, regulatory alignment, and trust at scale.
EDUCATION
Ghent University
HBO Propedeuse, Management - Law
University of Amsterdam
Bachelor of Science, Business Economics
ICM
Prince II Foundation & Practitioner, Project Management
Don Bosco College
VWO, Economie - Moderne Talen
University of Amsterdam
Minor, Constitutional and General law
TIAS School for Business and Society
Executive master, Information Management
Bentley University
Executive Master Information Management AM module, Management Information Systems, General
University of Antwerp
Minor, Court law (BE)
Koninklijk Atheneum
A2, Toegepaste Multimediatechnieken
SKILLS
ABOUT MAYA GOETHALS
I’m a compliance and data-protection leader focused on helping financial institutions innovate responsibly while protecting customer trust.As Director of Compliance and Risk Management at Bank of America Merrill Lynch, I oversee data protection risk across the Consumer Bank—covering retail banking, wealth management, investments, and retirement services. My team translates complex privacy and regulatory requirements into actionable frameworks that safeguard data for millions of U.S. customers.With more than a decade of experience in regulatory change and security across investment management and retail banking, I’ve led programs that align emerging laws with technology transformation—bridging legal, operational, and executive teams to deliver compliance that enables innovation.I hold multiple privacy and security credentials (CIPP/E, CIPM, CIPT, CIPP/US, CIPP/A, CISSP) and an MSc in Information Management. My goal is to advance responsible data governance that keeps the U.S. financial system strong, secure, and worthy of public trust.Open to pro bono advisory, academic, and speaking engagements that advance responsible data governance and regulatory integrity.
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