Maya Heath
Client Success Manager @Gartner
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WORK HISTORY
Client Success Manager @Gartner
As a Client Success Manager I am: Responsible for delivering on the full life cycle of Gartner’s relationship with CIO and Senior IT executives, including pre‐sales, on-boarding, introducing their purchased services and capabilities, establishing the relationship, regular reviews, ongoing service delivery and renewal of the membership- working in high tech, IT and services industry. Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
EDUCATION
Institute of Leadership & Management ILM
Diploma in First Line Management, First Line Management
University of Engineering Science Bratislava
Masters in Civil Engineering, Engineering
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