May Ogata

About May Ogata

Growing market share and providing great service is hard enough for any tech company. Add in inefficient systems, complex product information, and compliance and it can seem ever farther out of reach. That’s why having the right Enablement Manager who can lead agile teams to translate complex information into simple learning experiences can make all the difference. For the past 2 years, I’ve been leading multiple teams of trainers to deliver over 500 learning experiences to over 600 new hires and 150 newly promoted managers. We’ve become experts at creating feedback loops, identifying training gaps, and creating new learning experiences with 3-5 day turnaround times-Spearheading a content review process that created an agile L&D environment enabling our team to reduce production of training content by 5+ days-Developing management toolkits to create a consistent employee experience company-wide that improved retention-Collaborating with other L&D teams to roll out new TikTok Reel style training videos that are embedded within departments for continued learningIf you’re in the enablement or learning and develpoment space, send me a connection request and let’s share best practices to help one another.

Experience

1. Senior Manager, Cx Program Management & Enablement

   Calendly

   Jul 2024 — Present

Education

• University of Nevada-Las Vegas

  Bachelor's degree