May Guthlord
National Account Manager @Amex Gbt Ovation
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WORK HISTORY
National Account Manager @Amex Gbt Ovation
National Account Manager · Responsible for managing all aspects of the client portfolio including financial institutions. · Client retention. · Account profitability & Account reviews. · Accurate billing on time and compliant to client’s agreement. · Measure & achieve customer satisfaction. · Reporting accuracy and timely delivery method. · Coordinate and lead new initiatives and or partner programs. · Develop and identify short-term and long-term objectives for the program and outline solutions to achieve objectives, including measured timelines.
EDUCATION
Pine Valley Central Junior-Senior High School
Business/Managerial Economics
SKILLS
ABOUT MAY GUTHLORD
Being raised in a small town in WNY, the travel industry has given me an opportunity to…
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