May Andrade
Associate Director, Global Service Delivery @Concentrix
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2023 — Present
Associate Director, Global Service Delivery @Concentrix
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London, GB
EDUCATION
1996 — 2000
Ateneo de Manila University
Bachelor of Arts (BA)
1992 — 1996
Miriam College
High School
SKILLS
Operations ManagementPerformance ManagementCall CentersCustomer SatisfactionCall Center DevelopmentService DeliveryWorkforce ManagementContact CentersSix SigmaCall CenterOutsourcingOffshoringBpoStrategic PlanningCoachingSlaVendor ManagementManagementTeam BuildingTelemarketingBusiness Process ImprovementInbound MarketingTeam ManagementProcess ImprovementCustomer ExperienceAccount ManagementTransition Management
ABOUT MAY ANDRADE
Global DPE at Concentrix
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