Max Penman
Lead Analyst, Customer Excellence @Sky
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WORK HISTORY
Lead Analyst, Customer Excellence @Sky
Work as a Customer Excellence Lead for the Mobile Value Stream in the Customer & Colleague Enablement Team.
EDUCATION
Edinburgh Business School, Heriot-Watt University
Master of Science - MSc, Business Strategy, Leadership and Change Management
Heriot-Watt University
Master of Arts - MA, International Business Management with Human Resource Management
Beath High School
High School Education
ICAS - The Professional Body of CAs
CA, Accounting and Finance
ABOUT MAX PENMAN
Work as a Customer Excellence Lead in the Mobile Value Stream for the Customer and Colleague Enablement Team.• Worked as a Product Owner in the Broadband Value Stream where I am a Certified SAFe® 6 Agilist. • Worked in Change, Supply Change and Operations as a Business Change Manager where I was certified in Team Leadership, Business Analysis and Requirements Engineering from BCS, The Chartered Institute for IT.• MSc Business Strategy, Leadership and Change Management, with Distinction (1:1).• MA International Business Management, with First Class Honours (1:1).• Former Audit Associate for KPMG, studying at ICAS throughout this role.• Gained international internship experience through working in Strategic Partnerships for Liberty Mutual in Boston.• Strategic Management and Leadership Diploma attained from the Chartered Management Institute.• Attained the Deputy Principal\'s Award for academic excellence.• A successful candidate from the Saltire Scholar Programme.
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