Maximilian Binder
SAP
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WORK HISTORY
@SAP
EDUCATION
Hochschule Fresenius
Master of Arts, Corporate Communications
Hochschule Fresenius
Bachelor of Media & Communication Management, Marketing
ABOUT MAXIMILIAN BINDER
Do I shop in this online store again, even though I was dissatisfied with the amount of packaging waste on the last delivery, or do I just shop somewhere else next time? Do I remain a customer of my bank even though the hotline spoke to me with very patronizing tone, or do I simply open a new account at another bank? Do I use the services of this ride sharing provider again, even though the app is quite complicated, or do I simply download the app of another provider? These and countless other questions people ask themselves every day! Today, companies face the challenge of having to compete in a market where products and services are becoming more and more similar. How can companies master this challenge- The answer is Experience Management! I support you in bringing the voice of the customer into your company and ensuring an optimal experience for your customers with the right software solutions. Let\'s work together to break down internal company silos and establish intelligent end-to-end processes.
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