Maxime Rigaud
Senior Solution Consultant @Dixa
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WORK HISTORY
Senior Solution Consultant @Dixa
Copenhagen, DK
Onboarded new customers to the Dixa platform, enhancing their customer service and knowledge management capabilities. • Advised clients on optimal setup and best practices to maximize product value and user experience. • Collaborated closely with Customer Success Managers and Product Managers to drive product adoption and inform development.
EDUCATION
Uppsala University
Bachelor's degree, Business Administration and Management, General
Uppsala University
Master's degree, Business Administration and Management, General
University of Lausanne - UNIL
Exchange semester
Aalto University
Exchange semester, Marketing/Brand strategy, Organizational theory
SKILLS
ABOUT MAXIME RIGAUD
10 years experience working with customer experience SaaS solutions in different customer facing roles ranging from pre-sales, sales, implementation and post-sales. My main focus area has been on Customer support Strenghts- Communication & Presentation skills- Creative problem solving- Needs analysis- Analytical mindset- Translating business needs into technical solutions
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