Max Gongaware
“I’ve appointed myself in charge of morale”
- Role
- Global Service Delivery Manager Ii at Bandwidth Inc.
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Max Gongaware
Creative problem solver and communicator working through a lens of positivity, adaptability, inclusion, intentionality, and growth. More than a decade\'s experience in using these skills to boost morale and put people first.
Experience
Global Service Delivery Manager Ii
Dec 2025 — Present · Raleigh, NC, US
Dedicated to providing a world-class end-to-end customer experience across Bandwidth\'s products and services. As a Service Delivery Manager, I serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence. I collaborate with sales on account strategy and revenue growth, conduct regular service reviews, and work to boost customer satisfaction and service adoption.
Education
Elon University
Bachelor of Arts (B.A.), Media Arts and Entertainment
2008 — 2012
Skills
- Public Relations
- Imovie
- Sports
- Social Media
- Community Outreach
- Writing
- Team Building
- Final Cut Pro
- Video Production
- Blogging
- Broadcast
- Leadership
- Youth Development
- Whistling
- Non-Linear Editing
- Acting
- Beatboxing
- Camera Operating
- Radio
- Microsoft Office
- Team Leadership
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