Max Booher

About Max Booher

Hi, my name is Max Booher, and I’m an - and with 10+ years of experience designing and delivering scalable customer education, training, and e-learning programs. Highlights include the following: • Increased user adoption by 24% and generated $1.2M in revenue through the design and delivery of over 200 hours of training content. • Led end-to-end customer education strategy, boosting course engagement by 35% and supporting $1M in annual revenue by developing 300+ hours of training content. • Improved enterprise renewal rates from 75% to 92% by creating scalable onboarding programs and feature-focused video training, contributing to $2.1M in annual recurring revenue.My technical proficiency includes the following tools: • Articulate Rise & Storyline • Camtasia • Vidyard, Wistia • Skilljar & Docebo LMSA bit more about me.My journey into instructional design began not with software tools, but with the study of. Mastering and at the University of Washington taught me how to decode intricate systems and explain them clearly — skills that directly translate to building learning experiences that help people do their jobs better, faster, and with confidence.Unlike many who approach Instructional Design from a purely technical angle, I blend for the learner with strong technical skills. I’ve implemented, configured, and migrated entire LMS platforms, building catalogs, certifications, and monetization models from the ground up.I take a pragmatic approach: if training is boring or irrelevant, it won’t drive results. I create content that changes behavior, improves performance, and scales — live or on-demand. I know how to extract what matters from Subject Matter Experts and turn it into content that learners actually want.If you\'re looking for an experienced instructional designer who delivers real impact, feel free to contact me at m••••••••@gmail.com.

Experience

1. Instructional Designer

   McGee Air Services

   Aug 2025 — Present · Seattle, WA, US

   I create safety and operations training for McGee\'s frontline workforce — ramp agents and ground service teams working in high-stakes airport environments. My role spans the full development cycle: needs analysis, content design, eLearning and job aid development, and ongoing evaluation. I specialize in Articulate Storyline 360, Adobe Creative Suite, and Camtasia, with a focus on making complex procedures clear, engaging, and actionable.

Education

• University of Washington

  Classics, Ancient Greek & Latin

Skills

• Troubleshooting
• Software Development
• Scrum
• Enterprise Software
• Professional Services
• Saas
• Integration
• Project Portfolio Management
• Program Management
• Agile Project Management
• Product Management
• Microsoft Exchange
• Software Project Management
• System Deployment
• Servers
• Crm
• Salesforce.com
• Sdlc
• Requirements Analysis
• Cloud Computing
• Start-Ups
• Web Applications
• Sharepoint
• Training
• Project Management
• Business Intelligence
• Agile Methodologies
• Management
• Requirements Gathering
• Business Process
• Consulting
• Software as a Service (Saas)
• Marketing
• Customer Relationship Management (Crm)
• Technical Support
• Business Analysis