Max Marulli

Inclusive Design Lead @NHS England

Leeds, GB

Inclusive design lead responsible for inclusive design across the full digital landscape of the NHS, upholding design standards, practice, education, steering policy, writing and implementing strategy for the user centred design profession.• Lead over 100 designer colleagues on Inclusive design across six NHS portfolio areas, embedding inclusive user-centred design at scale• Educate and run workshops on inclusive design and user centred practices for NHS staff and leaders nationally• Wrote and implemented the NHS Accessible Design Strategy, shifting accessibility “left” to improve service design and patient outcomes• Founded and am sponsor for the Digital Design and Accessibility Community of Practice, now 60 members leading accessible design across NHS portfolios• Serve on the Health Tech Advisory Board as subject matter expert in user-centred design, shaping how digital therapeutics and new technologies are adopted nationally• Co-designed the NHS Health Equity and Digital Inclusion Strategy and lead the cross-portfolio steering group delivering it• Help to shape and evolve the NHS Service Standard• Lead the rollout of Health Equity Impact Assessments across 30+ delivery teams, embedding equity considerations in all digital products• Represent NHS England nationally speaking on public facing panels• Lead on the 2nd stage co-design of the NHS Channel Strategy, taking a multi-channel approach to national digital service delivery• Partner with national telecoms providers to reduce the digital divide and support citizens experiencing data poverty• Co-designed the long-term engagement strategy with DHSC, helping ministers and senior leaders integrate user-centred practice into policy and communications• Act as a national point of contact on inclusive design and user-centred practice for policy, delivery, and design teams

St Vincent College Gosport

High School

Kingston University

Bachelor of Fine Arts - BFA

University of Portsmouth

Foundation degree

Kingston University

Bachelor’s Degree