Max Rush
Customer Success Manager @ Intel 471 | Customer Success - Renewals - Account Management
- Role
- Customer Success Manager at Intel 471
- Location
- Greenville, SC, US
- LinkedIn followers
- 500 followers
About Max Rush
As a Customer Success Manager at Intel 471, I leverage my expertise to provide cybercrime intelligence solutions to clients in the public and private sectors. I work with a team of intelligence operators and native speakers who have unparalleled experience in intelligence services.My core competencies include conducting business reviews, ensuring customer satisfaction, retention & renewal, and identifying opportunities for upselling & cross-selling. I am passionate about providing my customers with great support and ensuring their goals are achieved by aligning our services to their needs. I have been in this role for over three years and have successfully managed multiple accounts and projects with high-value outcomes.
Experience
Customer Success Manager
Jan 2022 — Present · Greenville, SC, US
Education
University of South Carolina
Bachelor of Arts (BA), Criminal Justice & Psychology
2009 — 2013
Skills
- Microsoft Office
- Sales
- Construction
- Salesforce.com
- Procurement
- Customer Relationship Management (Crm)
- Leadership
- Data Analysis
- Job Order Contracting
- Customer Service
- Telecommunications
- Business Development
- Market Research
- Auditing
- Byod
- Territory Management
- Training
- Crm
- Interpersonal Skills
- Analytical Skills
- Account Management
- Time Management
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