Max Mirzaei

Senior Microsoft Identity (Idam) Engineer @Viva Energy Australia

Sydney, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Senior Microsoft Identity (Idam) Engineer @Viva Energy Australia

Sydney, AU

Seamless migration of over 25k users from retail brands such as Coles Express and On The Run (OTR) into the Viva Energy M365 tenant using a custom-built (IDAM) engine, aligned with Zero Trust security principles- Administered and secured the M365 environment, encompassing Entra ID, Intune, Exchange Online, Microsoft Purview, and the Microsoft Defender security suite- Implemented Entitlement Management and Access Packages to enable secure and scalable B2B guest access governance- Integrated over 50 enterprise applications with Entra ID, configuring SSO via SAML/OIDC, enforcing MFA, and applying Conditional Access (CA) policies- Reviewed, optimized, and consolidated CA policies, enhancing clarity, efficiency, and policy effectiveness across the environment- Rolled out Self-Service Password Reset (SSPR) and Multi-Factor Authentication (MFA) for all users, driving stronger identity security and reducing helpdesk load- Deployed Privileged Identity Management (PIM) to enforce just-in-time access and approval workflows for administrative roles- Developed technical documentation and delivered tailored presentations to both C-level executives and non-technical stakeholders, bridging technical insights with business outcomes.

EDUCATION

2011 — 2012

Navid Pars Higher education Institute

Associate’s Degree

1998 — 2002

University of Shahrood

Bachelor’s Degree

SKILLS

NetworkingVmwareVodia PbxTicketing SystemsSwitchesWindows ServerDhcpTroubleshootingWindows 7Wireless NetworkingGroup PolicyDnsTcp/IpLan-WanWindows XpMvts ProWindows 8Microsoft OfficeTcp/Ip ProtocolsRdpGoogle AppsIqsim ProductsHyper-VActive DirectoryVpnMicrosoft ExchangeComputer HardwareVirtual Private Network (Vpn)Network Operations Center (Noc)Voice Over Ip (Voip)Ip PbxCitrix XendesktopTechnical SupportWide Area Network (Wan)TelecommunicationsSession Initiation Protocol (Sip)Autotask

ABOUT MAX MIRZAEI

I am a seasoned Microsoft Engineer with over 18 years of experience in administering, designing, supporting, and implementing cloud and system projects. My expertise spans the full life cycle of IT initiatives. I excel in customer-focused, multi-site environments, consistently meeting client demands and fostering long-term relationships. My effective communication skills extend to senior management, third-party vendors, technical staff, and non-technical end-users. I thrive on managing complex, mission-critical projects even under extreme time constraints.

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Max Mirzaei — Senior Microsoft Identity (Idam) Engineer at Viva Energy Australia in Sydney, AU | Unifers