Max Mikulak
NxtCare Ops | Finance @ FSU + Biz Analytics | Zoho, AI, Books | FYA Alum 🌍 | 3.9 GPA
- Role
- Ai Data Analyst and Project Manager at Nxtcare
- Location
- Tallahassee, FL, US
- LinkedIn followers
- 500 followers
About Max Mikulak
Driven business student with a passion for digital media, leadership, and strategic…
Experience
Ai Data Analyst and Project Manager
Feb 2025 — Present · Elmhurst, IL, US
Reconciled and balanced full-year financials in Zoho Books; categorized and matched 500+ transactions to streamline reporting for healthcare operations.Designed and implemented live chat automation using Zoho Desk and Zia AI, improving response time and patient-provider communication efficiency.Built interactive dashboards in Zoho Analytics for monitoring referral patterns, provider performance, and patient flow across post-acute networks.Supported integration of Zoho Suite (Books, Desk, CRM, Analytics) to align with population health strategies and value-based care objectives.Managed multi-team project timelines and optimized workflows for NxtCare’s post-acute care narrow network deployment.Assisted in developing branded materials and data visualizations for client presentations and internal initiatives.Analyzed trends in hospital-to-home health and hospital-to-SNF transitions to support SNF avoidance and reduced hospital length of stay.Collaborated on AI-driven root cause analysis (RCA) models for post-acute provider performance monitoring and governance.
Education
Florida State University
Undergraduate, Finance, General
York Comm High School
High School Diploma
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